1. Why RPA helps increase competitive advantage?

RPA transforms business processes, streamlines operations and brings about standardization across the enterprise. As RPA gains more prominence, you can automate core business processes, better manage your workforce, eliminate human errors, and achieve greater operational efficiency. RPA is an end-to-end solution that's transforming every industry, and compelling business and IT leaders to reevaluate strategies. RPA as a solution helps organizations leverage technology to improve business processes, retain customers, enhance decision making and realize the benefits of analytics.

+Saving significant costs and improving throughput better           

+ Improving flexibility and scalability across

+ Flexible and scalable data required

+ Very high accuracy

+ Employees will not have to focus on many redundant processes, just worry about the jobs that are more likely to develop

+ Automation software can control the implementation process

+Having more time, can focus on bringing innovation and customer satisfaction

+ Accurating data collection and analysis

+ RPA future will cover a lot in all business activities of large and small businesses



2. The downside behind benefits of RPA

RPA is not for every business: As with any automation technology, RPA is capable of eliminating jobs, which presents CIOs with talent management challenges. Even when CIOs navigate the conundrum of human capital, the implementation of RPA is no more often.

Costly but ineffective: Installing thousands of programs took more time and was more complicated and expensive than most organizations had hoped it would be.

Do not guarantee economic efficiency: Economic performance of RPA implementation cannot be guaranteed. Although it is possible to automate 30% of tasks for most occupations, it does not neatly translate into a 30% reduction in costs.

3.  How to minimize bad risks

Every activity has unforeseen risks. Especially when risks occur, they will bring tremendous damage to the business. Therefore, it is essential to identify and anticipate risks for prevention and mitigation measures. RPA is no exception.


The following diagram illustrates the risks that may be encountered during RPA implementation:



Illustrative risks across all the stages of RPA implementation ( Source: KPMG International)

Minimizing the risks in RPA:

+ Good control of data security: 

The RPA records all operations on the software so that any situations can be detected in the event of an unintended error or an operation outside the program. Therefore, businesses need to check when detecting use cases of RPA for improper purposes by users are not authorized.

In particular, in the case of using RPA for work with personal information, it is necessary to periodically check the access logs or the status of RPA to detect fraud. If the enterprise can set up user decentralization or set up detailed workflow, it can prevent cases of manipulating errors or intentional fraud of users.


+ Make wise decisions: 

Not all RPA activities benefit and create a competitive advantage for all businesses. So before deciding to implement RPA, businesses must weigh the benefits and risks, and research the dangers of technology.

In addition, businesses must carefully analyze to determine which processes need to be automated in the most efficient manner but must necessarily apply to all activities to avoid waste and inefficiency.


+ Cooperate with experienced and reputable suppliers:

Finding a long-time supplier in RPA field is very necessary because using RPA requires buying license and periodic maintenance, so enterprises using RPA closely stick with suppliers. Supplier with long experience, ability to provide the best products and the most perfect technical support services ... is the smartest choice.


+ Technical training for employees:

The use and operation of RPA require certain professional knowledge and skills. Therefore, businesses must train and teach its employees with the knowledge necessary to operate RPA. In addition, businesses also need to recruit and find more employees who are well knowledgeable about the RPA being used.


***About RPA service of Sharework and IMT Solutions:

In early April 2020, IMT Solutions has officially become a silver partner of UiPath (  by validating its automation expertise through UiPath’s Business Partner Program. Becoming partner of UiPath allows IMT Solutions to meet higher standards to better serve client need with RPA solutions:

+ automating routine tasks with the help of smart software bots

+ integrating technologies with RPA to transform the entire business ecosystem. 

+ enhancing productivity, reduce operational costs and improve scalability.