Application of Business Automation in Insurance Industry
Every day, the insurance industry deals with overflowing amounts of monotonous clerical jobs which results in reduced customer satisfaction and serious time sinks. In the course of handling day-to-day insurance operations like underwriting, claims processing, policy servicing, etc., insurers are flooded with overwhelming levels of routine, repetitive and operational tasks. This has contributed to rising costs and stalled growth in the insurance space. RPA in Insurance is well and truly touted to be the technology that significantly positions the industry as a whole to become more efficient and customer-focused.