Every day, the insurance industry deals with overflowing amounts of monotonous clerical jobs which results in reduced customer satisfaction and serious time sinks. In the course of handling day-to-day insurance operations like underwriting, claims processing, policy servicing, etc., insurers are flooded with overwhelming levels of routine, repetitive and operational tasks. This has contributed to rising costs and stalled growth in the insurance space. RPA in Insurance is well and truly touted to be the technology that significantly positions the industry as a whole to become more efficient and customer-focused.

A chatbot is artificial intelligence (AI) software that can simulate a conversation with a user in natural language through messaging applications, websites, mobile apps or through the telephone.

Human resources management (HRM) is an important function for any company. HRM handle everything from recruitment and onboarding employees to managing benefits, developing training programs and overseeing compliance with employment rules and regulations. Although outsourcing HR might not be right for all businesses, there are some significant advantages to do so, especially when it comes to saving time and money.